Shipping Notice

 

    All products are shipped using the United States Post Office. Domestic packages are shipped using the Priority Mail service. International packages are shipped using the Global Express service. All packages are fully insured against loss or damage and are traceable*.

    For international packages, once the package reaches the destination country, customs, taxes and any additional delivery charges are the responsibility of the recipient. You need to check with your local Post Office and customs agent what these charges may be as they can vary from zero to a substantial value depending on your countries import duties. I have no way of specifying any specific carrier or service level in the destination country as that is handled by your local Post Office and customs. All customs forms are filled out with the actual value of the shipped product.


Note: If a package is refused by the recipient for any reason and returned to Aurora Design, the original shipping costs and any additional charges for the return of the package will not be refunded.



* Traceability on international packages varies once the package reaches the destination country and are taken over by your local carrier.

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